Privacy Policy

STAXD. Privacy Policy

Effective Date: 28/09/26Staxd Pty Ltd ("Staxd", "we", "us", or "our") is committed to protecting the privacy of individuals and handling personal information in a responsible and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from you in the course of our business operations, including (but not limited to) when you:

  • submit an enquiry via our website or email;
  • register for consultations, events or newsletters;
  • interact with our website, social media or digital marketing;
  • engage our services.

The personal information we collect may include your:

  • name;
  • email address;
  • phone number;
  • company and position title;
  • business needs and preferences;
  • any additional information you choose to provide.

We may also collect non-identifiable information about your visit to our website (such as IP address, browser type and usage patterns) through cookies and analytics tools. See section 6 for details.

2. Use of Personal Information

Staxd collects and uses personal information for the primary purposes of:

  • responding to enquiries and providing professional services;
  • communicating with clients and prospective clients;
  • sending marketing materials (see section 9);
  • conducting business analysis and service improvement;
  • complying with legal obligations.

We will only use or disclose your personal information for secondary purposes where required or permitted by law, or where you have given your consent.

3. Disclosure of Personal Information

We may disclose your personal information to third parties, including:

  • trusted service providers who support our operations (for example IT, CRM and analytics);
  • advertising platforms (LinkedIn and Meta) and Google, through the cookies and tracking pixels described in section 6, unless you have opted out;
  • legal or regulatory bodies, if required to comply with legal obligations;
  • professional advisors (for example accountants and legal counsel), where relevant.

All third parties are required to handle your personal information in accordance with applicable privacy laws and our contractual obligations.

4. Data Security

Staxd takes reasonable steps to ensure the security of your personal information, including:

  • secure storage of data (physical and digital);
  • access restrictions to authorised personnel only;
  • use of reputable third-party platforms with security safeguards.

Despite our efforts, no data transmission over the internet can be guaranteed as completely secure. We cannot warrant the security of information you transmit to us and do so at your own risk.

5. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to all such requests within a reasonable timeframe and in accordance with our legal obligations.

6. Cookies, Tracking Pixels and Website Analytics

Our website uses cookies and tracking pixels. When you first visit, a notice tells you about them and lets you opt out. You can change your choice at any time using the Cookie settings link in the footer of every page.

  • Essential. Needed for the website to work, for example to remember your cookie choice. Always on.
  • Analytics (you can opt out). We use Google Analytics to understand how visitors use our website, such as which pages are viewed and how people arrive at them. It uses cookies and collects information such as pages visited, approximate location, device and browser type.
  • Marketing (you can opt out). We use the LinkedIn Insight Tag and the Meta Pixel to measure how our advertising performs and to show relevant Staxd ads on LinkedIn, Facebook and Instagram to people who have visited our website. These tools can link your visit to your account on those platforms, and collect information such as the pages you visit and actions you take, like downloading a guide.

We do not use these tools to collect sensitive information about you. You can also block or delete cookies in your browser settings, and manage ad preferences in your LinkedIn, Facebook and Instagram account settings.

7. Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and recommend you review their respective privacy policies before engaging with them.

8. Changes to This Policy

Staxd may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The most current version will be available on our website, and the effective date will be noted above.

9. Direct Marketing

If you download a resource from us or give us your contact details, we may send you information about our services where you have agreed to this or would reasonably expect it. Every marketing email includes a way to unsubscribe, or you can contact us at hello@staxd.com.au and we will stop.

10. Overseas Disclosure

Some of the service providers we use, including Google, LinkedIn and Meta, and our CRM and email providers, may store or process information outside Australia, including in the United States. We take reasonable steps to ensure these providers handle personal information in line with the Australian Privacy Principles.

11. Complaints

If you have a concern about how we have handled your personal information, contact us at hello@staxd.com.au. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

12. Contact Us

For privacy questions, access or correction requests, contact Staxd Pty Ltd at hello@staxd.com.au or (07) 3733 3506.

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